Privacy Policy

Nfluentz, LLC, doing business as WorkWell ("WorkWell," "we," "us," or "our"), operates the website workwellpayments.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect information when you visit the Site, request a call or demo, or otherwise communicate with us. By using the Site or submitting information through it, you agree to this Privacy Policy.

1. Information We Collect

Information you provide to us. When you complete a form, book a call or demo, or contact us, we may collect your name, business or company name, email address, telephone number, and any information you include in your message or during scheduling (such as your preferred appointment time).

Information collected automatically. When you visit the Site, we and our service providers may automatically collect information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, referring and exit pages, and general (approximate) location.

Information from third parties. We may receive information about you from our service providers (for example, our scheduling, CRM, and communications providers) in connection with the services we provide to you.

2. How We Use Your Information

We use the information we collect to: respond to your inquiries and requests; schedule, confirm, reschedule, and remind you of calls, demos, and appointments; send you transactional messages by email and SMS/text related to your requests and appointments; send marketing or informational communications where you have consented or as otherwise permitted by law; operate, maintain, secure, and improve the Site; detect, prevent, and address fraud, security, or technical issues; and comply with legal obligations and enforce our agreements.

3. SMS / Text Messaging

If you provide your telephone number and opt in, we may send you SMS/text messages relating to appointment confirmations, reminders, and service updates. Consent to receive texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message; you may receive a final confirmation of your opt-out. Reply HELP for help, or contact us at jec361@workwellreviews.com. Carriers are not liable for delayed or undelivered messages. We do not sell or share telephone numbers or SMS opt-in information with third parties or affiliates for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. You can usually control cookies through your browser settings; disabling some cookies may affect Site functionality.

5. How We Share Your Information

We do not sell your personal information. We may share information: with service providers who perform services on our behalf, such as website hosting, customer relationship management (CRM), appointment scheduling, and email/SMS communications; with professional advisors such as lawyers, accountants, and auditors; to comply with law, legal process, or lawful requests, or to protect the rights, property, or safety of WorkWell, our users, or others; and in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to opt out of certain processing, and to not be discriminated against for exercising your rights. To make a request, contact us at jec361@workwellreviews.com. We will respond as required by applicable law. You may unsubscribe from marketing emails using the link in those emails, and opt out of SMS by replying STOP.

9. Children's Privacy

The Site is intended for businesses and individuals 18 years or older and is not directed to children. We do not knowingly collect personal information from children.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

11. International Visitors

We are based in the United States and process information in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date, and your continued use of the Site after the changes take effect constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at jec361@workwellreviews.com.